Last updated: October 15, 2025

This Privacy Policy explains how thekahwacompany.com (the “Site”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit, use our services, make a purchase, or otherwise communicate with us regarding the Site (collectively, the “Services”).

By using and accessing any of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will post the updated Privacy Policy on the Site, update the “Last updated” date, and follow any legal requirements regarding notice.

How We Collect and Use Your Personal Information

We collect personal information from you in different ways depending on how you interact with us. This includes information you provide directly, information we collect automatically, and information from third parties. We use this information to provide, improve, and secure our Services, to communicate with you, and to meet legal obligations.

Information We Collect Directly from You

Information you submit directly to us through the Services may include:

• Contact details: Name, address, phone number, and email.
• Order details: Billing address, shipping address, payment confirmation, and related contact information.
• Account details: Username, password, and security information for account protection.
• Customer support information: Content you share with us during support interactions.

Some features require you to provide certain information. Not providing this may limit your access to those features.

Information We Collect About Your Usage

We automatically collect certain information about your interactions with the Site (“Usage Data”) using cookies, pixels, and similar technologies. This may include your IP address, browser details, device information, network connection data, and how you use the Site.

Information We Obtain from Third Parties

We may receive information about you from third parties, including:

• Service providers that support our Site and Services.
• Payment processors that handle payment details (e.g., card or bank information, billing address) to process your transactions.
• Third parties that use cookies, web beacons, or similar tools when you interact with our emails, ads, or Site.

Any third-party information we receive is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

• Providing Services: To process payments, fulfill orders, create and manage accounts, arrange shipping, handle returns or exchanges, and provide related customer support.
• Marketing and Advertising: To send promotional messages and show relevant ads on our Site and other platforms.
• Security and Fraud Prevention: To detect, investigate, or prevent fraud or other illegal activity.
• Communication and Improvement: To provide customer support and improve our Services.

Cookies

You can adjust your browser settings to block or delete cookies, but doing so may affect how our Site functions.

How We Disclose Personal Information

We may share your personal information in the following situations:

• With service providers who work on our behalf (e.g., payment processing, shipping, analytics, customer support).
• With business and marketing partners, in line with their privacy policies.
• When you consent, for example, through social media integrations or shipping instructions.
• With affiliates within our corporate group.
• In connection with legal obligations, business transactions, or to protect our rights and users.

We do not use or disclose sensitive personal information without your consent or for profiling purposes.

Third Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy or security practices. Review their policies before sharing any information. Public posts on third-party platforms may be visible to others.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from children. If you believe your child has shared personal information with us, contact us to request its deletion.

Security and Retention

We use reasonable security measures to protect your data but cannot guarantee complete security. How long we keep information depends on business and legal needs, including account management, service provision, and dispute resolution.

Your Rights

Depending on your location, you may have rights such as:

• Access / Know: Request information we hold about you.
• Delete: Request deletion of your personal information.
• Correct: Request correction of inaccurate information.
• Portability: Request a copy of your data.
• Restrict Processing: Ask us to stop processing certain data.
• Withdraw Consent: Withdraw consent where applicable.
• Appeal: Appeal if your request is denied.

You can manage email preferences through the unsubscribe link in promotional emails. We may still send non-promotional messages related to your account or orders.

We may verify your identity before processing your request. You can also authorize someone to act on your behalf.

Complaints

If you have a complaint about how we handle your data, contact us using the details below. You may also have the right to contact your local data protection authority.

International Users

Your information may be transferred and processed outside your country, including by third-party service providers. If transferred from Europe, we rely on approved transfer mechanisms, such as Standard Contractual Clauses.

Contact

For any questions, requests, or complaints regarding this Privacy Policy or your personal information, please contact us at

Email: info@thekahwacompany.com